Extra Help

Check out other services that can help

If you're looking for additional support, there are a range of services available to help. Whether you need someone to talk to, advice on managing your wellbeing, mental health support, or guidance through a difficult situation, these resources can connect you with the right help. Remember, you don't have to face challenges alone, and reaching out for support is a positive step towards taking care of yourself.

Building Your Support Network

Looking after your wellbeing doesn't mean doing everything on your own. Having trusted people, helpful resources, and reliable support services to turn to can make a real difference during difficult times. Explore these tools to identify who you can talk to, what helps you cope, and where to find additional support, helping you create a strong network you can rely on whenever you need it.

Who can I talk to?

Who can you talk to when you feel stressed, worried, anxious or down? Make Yourself a list of people, friends, family, tutors etc who you can call, text, talk to when you need to.

Who can give me a hand?

Think of people, things and places that you find helpful

Other Services

Download our list of other recommended services, websites and apps

I Need to Talk to Someone

The services listed here provide confidential advice, emotional support, and practical guidance to help you through difficult times. Remember, you don't have to face challenges alone, and help is always available when you need it.

Recommended Services

Samaritans

Phone: 116 123

Website: www.samaritans.org

Childline - Support for under 19s

Phone: 0800 1111

Online chat: www.childline.org.uk

Shout - Crisis Text Messenger

Text  'Shout' 'YM' or 'THEMIX' to 85258

Kooth - Online counselling for young people

Website: www.kooth.com/

Please note access will depend on area.

Beat - For students struggling with eating difficulties

Phone: 0808 801 0811 (studentline)

Website: https://www.beateatingdisorders.org.uk/

Email: studentline@beateatingdisorders.org.uk

Hope Again (Cruse) - If someone you know has died

Phone: 0808 808 1677

Email: hopeagain@cruse.org.uk

Website: www.hopeagain.org.uk/

I Need Some Information/Advice

From specialist support for young people and LGBTQ+ communities to housing and homelessness guidance, these resources can help you understand your options, access support, and make informed decisions about the issues that matter to you.

Recommended Services

Samaritans

Phone: 116 123

Website: www.samaritans.org

Meic - Information, advice, and advocacy for young people

www.meiccymru.org/ | phone 080880 23456 | text 84001

The Mix - support and advice for under 25s

phone 0808 808 4994 | www.themix.org.uk/

Childline

www.childline.org.uk

Young Minds

https://youngminds.org.uk

YEPS - information and advice for 11-25s

https://www.wicid.tv/

Frank - for all the info you need about drugs

www.talktofrank.com

Voice Collective - for young people hearing voices, seeing visions, or having other 'unusual' sensory experiences or beliefs

http://www.voicecollective.co.uk/

Umbrella Cymru - support for people who identify as LGBTQ+ or those questioning gender or sexuality

Email support@umbrellacymru.co.uk| phone 0300 302 3670 | text 07520645700 | www.umbrellacymru.co.uk/

Youth Homeless Helpline (Llamau)

Out-of-hours support for young people who find themselves without a safe place to spend the night.

Phone: 0800 328 0292

Shelter Cymru - Housing Advice

https://sheltercymru.org.uk/

Services in RCT

If you're looking for local support, there are a range of services available across Rhondda Cynon Taf to help with wellbeing, mental health, housing, and substance use. Whether you need counselling, youth support, advice about drugs or alcohol, or help with housing and homelessness, these organisations can provide practical guidance and support.

Eye to Eye

Free counselling for young people 10-25 in RCT – https://www.eyetoeye.wales/ | phone 01443 202940 | email info@eyetoeye.wales

YEPS

Youth engagement and participation service (11-25) – phone 01443 281436 | email yeps@rctcbc.gov.uk | https://www.wicid.tv/#

Sorted (Barod)

Support with drug and alcohol use – https://www.choices.cymru/ | phone 01685 721991

Housing Advice Centre

If you need housing advice or are at risk of homelessness – phone 01443 495188 / 01443 425011 (out of hours emergency

Services in Merthyr

If you're based in Merthyr Tydfil, there are a range of local services available to provide support, advice, and guidance. Whether you need counselling, support following experiences of abuse or trauma, help with drug or alcohol use, youth services, or housing advice, these organisations can offer practical assistance and signpost you to additional support when needed.

New Pathways

Counselling and support for young people and those who have experienced sexual violence – http://www.newpathways.org.uk | phone 01685 379 310

Merthyr Tydfil Street Based Youth Team (11-25)

Phone 01685 725088 / 01685 725332 | https://www.merthyr.gov.uk/resident/social-services-and-wellbeing/childrens-social-care/getting-help/young-people/young-people-information-and-advice/

Sorted (Barod)

Support with drug and alcohol use – https://www.choices.cymru/ | phone 01685 721991

Housing Advice Centre

If you need housing advice or are at risk of homelessness – phone 01443 495188 / 01443 425011 (out of hours emergency

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