Please note valleys steps is a service providing information of a general nature. We are not a crisis service ourselves and do not offer individual emotional support. We are aware, however, that from time to time this site may be reached by someone who needs immediate help so we have listed relevant local support services.
Here you can browse our recommended online communities and resources that we feel may benefit you.
There are sources for support with a variety of options ranging from Autistic Disorders, Counselling, Debt and many more.
The National Autistic Society’s Rhondda Cynon Taf (RCT) branch provides support and information for autistic people and their families, as well as those going through the diagnosis process.
RCT Branch https://www.autism.org.uk/what-we-do/branches/nas-rhondda-cynon-taf-branch
Merthyr Branch https://www.autism.org.uk/what-we-do/branches/nas-merthyr-tydfil-branch
Ogmore branch https://www.autism.org.uk/what-we-do/branches/national-autisticsociety-ogmore
Bridgend branch https://www.autism.org.uk/what-we-do/branches/nas-bridgend-and-district-branch
Find autism friendly resources in your local area and beyond. From CAMHS and coffee?shops to SaLT’s and special schools you can find them here.
Tel: 01443 844764
If you are 16 years old or older and look after an adult on a regular basis, you are entitled to a Carers Assessment. This may change with latest legislation.
Tel: 01443 425003
Tel: 01443 281463
Facebook – Rhondda-Cynon-Taff-Carers-Support-Project
Carers Trust South East Wales is the largest organisation supporting unpaid carers in Wales. Our vision is that unpaid carers can look after their own health and wellbeing as well as the person they support and that they can enjoy and feel fulfilled in the things that matter to them.
Tel: 01656 336969
Provide support for young people with emotional and psychological and psychiatric disorders.
https://ctmuhb.nhs.wales/services/child-and-adolescent-mental-health/
Provides counselling, advice and support to those who have been bereaved.
Tel: 0808 808 1677
Cwm Taff branch : 0300 1111003
Web: https://www.cruse.org.uk/
Rape crisis and sexual abuse support services.
Tel: 01685 379310
Web: http://www.newpathways.org.uk/
Is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.
Web: https://www.lucyfaithfull.org.uk/
Our Stop it Now! Helpline is a confidential and Freephone service available to anyone with concerns about child sexual abuse, including:
adults worried about the behaviour of other adults or children and young people
those worried about their own sexual thoughts or behaviour towards children, including those with concerns about their online behaviour
friends and relatives of people arrested for sexual offending, including internet offending
any other adult with a concern about child sexual abuse – including survivors and professionals
Tel: Freephone 0808 1000 900
Email: help@stopitnow.org.uk
Web: www.stopitnow.org.uk
Counselling Service for young people
Tel: 01443 202940
? EPP Cymru courses are about making you an expert in living your life to the full with your condition, not about making you an expert in the specific condition you have.
Breaking the cycle of violence and abuse.
Tel: 01443 400791
Web: http://www.wa-rct.org.uk/
For all emergencies please call – 999
Alzheimer’s Society provides support and advice to those living with Dementia
Dementia Connect Supportline 0333 150 3456
Website https://www.alzheimers.org.uk/
Find support in your local area https://www.alzheimers.org.uk/find-support-near-you
The Eyst Multi-lingual helpline is for anyone over the age of 18 living in Wales, particularly if you identify as Black, Asian or Minority Ethnic, or if you would like to speak to someone in a language other than English or Welsh.
They provide information for a range of issues, referral and signposting for clients to specialist advice, mainstream and community organisations.
They are open 10am to 6pm, Monday to Friday. You can contact them by phone on 0808 801 0720 and SMS text on 07537 432416.
Citizen’s Advice can provide information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
Web: https://www.citizensadvice.org.uk/housing/
Platfform can help if you are struggling with tenancy issues or need support keeping or finding a home.
Web:https://platfform.org/project/supported-housing/
Web: https://platfform.org/mental-health-and-housing-in-rhondda-cynon-taf/
Shelter Cymru can help you understand your rights and assist with housing problems.
Physical wellbeing and diet make a real impact on our emotional wellbeing the following are sources of advice around diet
Slimming World and Weight Watchers are weight management programmes which follow the NICE guidelines. They support individuals to reach a healthier weight in a group environment.
Slimming world: www.slimmingworld.com
Weight Watchers: www.weightwatchers.com
Free online downloadable guide.
The online guide is delivered through 12 weekly information packs full of diet, healthy eating and physical activity advice, including weekly challenges.
Web: https://www.nhs.uk/better-health/lose-weight/#download
12 week programme for patients with BMI over 30 with hip of knee pain. Includes exercise, nutrition education and practical cooking sessions. Health Professionals can refer onto the Joint Care Programme via JCP referral forms.
Leaflets are available from your local Public Health Wales team.
Please contact us to order on
Merthyr – 07709 719 745
RCT – 07384 537 292
Bridgend – 01656 678 862
More information around physical activity can be found via NHS Live Well Fitness:
WEB: https://ctmuhb.nhs.wales/services/joint-care-programme/
(Stop Smoking Wales, Community Pharmacy, GP/Practice Nurse, MAMSS)
Help Me Quit was established in 2017 to make it easier for smokers to access NHS stop smoking support.
Help me Quit offer a range of services such as free group sessions, 121 support, telephone support and pharmacy support. You can call 0800 085 2219 to self refer or with verbal permission you can refer an individual via e-referral. There are 49 pharmacies across Cwm Taf delivering 121 cessation support.
Web: www.helpmequit.wales
0300 123 3393
New Horizons is a Mental Health & Emotional Wellbeing Resource Centre, based in Rhondda Cynon Taf.
RCT- 01443 409284
Bridgend- 01656 762800
Merthyr Tydfil- 01685 382188
Web: https://newhorizons-mentalhealth.org.uk/services/
Tel: 01792 816600
MIND: Information and signposting service.
The Infoline is open 9am to 6pm, Monday to Friday (except for bank holidays).
Tel: 0300 123 3393
Email: info@mind.org.uk
Mind Cwm Taf Morgannwg offers a free, open access drop-in mental health and emotional wellbeing service for people aged 11+ living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf.
The service provides up to three solution-focused conversations, along with self-help resources and advice on local support to help with issues such as stress, anxiety, low mood and emotional wellbeing. Sessions can be accessed in person, by phone or via video call, with no referral required.
For more information on this service please visit: https://ctmmind.org.uk/open-access-mental-health
Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales.
Tel: 08081689111
Website: https://www.victimsupport.org.uk/
Dewis Cymru is the place for information about well-being in Wales.
We have information that can help you think about what matters to you, along with information about local organisations and services that can help!
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