I need more help
Please note valleys steps is a service providing information of a general nature. We are not a crisis service ourselves and do not offer individual emotional support. We are aware, however, that from time to time this site may be reached by someone who needs immediate help so we have listed relevant local support services below.
This service offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service.
C.A.L.L. Helpline offers a confidential listening and support service.
Phone them on 0800 132 737 or Text the word ‘Help’ to 81066
The Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland
The Samaritans are open 24 hours a day, 7 days a week, they offer free confidential emotional support to anyone experiencing feelings of distress or despair.
Phone The Samaritans on 116 123 (free)
Free 24/7 mental health text support in the UK. There are also helpful resources on their website
Text ‘Shout’ to 85258
Here you can browse our recommended online communities and resources that we feel may benefit you. There are sources for support with a variety of options ranging from Autistic Disorders, Counselling, Debt and many more.
For those affected by anxiety, stress and anxiety based depression.
Anxiety UK can provide advice and support via their helpline and can help with accessing therapy at a reduced cost
Helpline: 03444 775 774
Text support: 07537 416 905
Autistic Spectrum Disorders
Aspergers Syndrome Support Group:
A parent/carer support group for children of any age with Asperger Syndrome.? Monthly meeting.
Tel: 01685 886389
The Autism Directory:
Find autism friendly resources in your local area and beyond. From CAMHS and coffee?shops to SaLT’s and special schools you can find them here.
If you are 16 years old or older and look after an adult on a regular basis, you are entitled to a Carers Assessment. This may change with latest legislation.
Tel: 01443 425003
RCT Carers Support project
Tel: 0808 100 1801
Facebook – Rhondda-Cynon-Taff-Carers-Support-Project
Children and Adolescent Mental Health Services
Provide support for young people with emotional and psychological and psychiatric disorders.
Tel: 01443 443014
Counselling / Support Services
CRUSE Bereavement Care:
Provides counselling, advice and support to those who have been bereaved.
Rape crisis and sexual abuse support services.
Tel: 01685 379310
The Lucy Faithful Foundation:
Is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.
Stop it Now
Our Stop it Now! Helpline is a confidential and Freephone service available to anyone with concerns about child sexual abuse, including:
- adults worried about the behaviour of other adults or children and young people
- those worried about their own sexual thoughts or behaviour towards children, including those with concerns about their online behaviour
- friends and relatives of people arrested for sexual offending, including internet offending
- any other adult with a concern about child sexual abuse – including survivors and professionals
Tel: Freephone 0808 1000 900
Eye to Eye
Counselling Service for young people
Tel: 01443 202940
MIND: Counselling Services
Tel: 01685 353 944
The Education Programme for Patients?(EPP Cymru)
? EPP Cymru courses are about making you an expert in living your life to the full with your condition, not about making you an expert in the specific condition you have.
Tel: 01685 351 032
Women?s Aid (RCT)
Breaking the cycle of violence and abuse.
Tel: 01443 400791
For all emergencies please call – 999
Drink wise age well
Helping people in Cwm Taf make healthier choices about alcohol as they age.
Tel: 0800 161 5780
Citizen’s Advice can provide information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
Platfform can help if you are struggling with tenancy issues or need support keeping or finding a home.
Shelter Cymru can help you understand your rights and assist with housing problems.
Physical wellbeing and diet make a real impact on our emotional wellbeing the following are sources of advice around diet
Slimming World and Weight Watchers are weight management programmes which follow the NICE guidelines. They support individuals to reach a healthier weight in a group environment.
These provide fresh low cost fruit, vegetable and salad weekly.
NHS Weight Loss Plan
Free online downloadable guide.
The online guide is delivered through 12 weekly information packs full of diet, healthy eating and physical activity advice, including weekly challenges.
Joint Care Programme
12 week programme for patients with BMI over 30 with hip of knee pain. Includes exercise, nutrition education and practical cooking sessions. Health Professionals can refer onto the Joint Care Programme via JCP referral forms.
Leaflets are available from your local Public Health Wales team.
Please contact us to order on 01685 321440
More information around physical activity can be found via NHS Live Well Fitness: www.nhs.uk/livewell/fitness/Pages/Fitnesshome.aspx
Help Me Quit
(Stop Smoking Wales, Community Pharmacy, GP/Practice Nurse, MAMSS)
Help Me Quit was established in 2017 to make it easier for smokers to access NHS stop smoking support.
Help me Quit offer a range of services such as free group sessions, 121 support, telephone support and pharmacy support. You can call 0800 085 2219 to self refer or with verbal permission you can refer an individual via e-referral. There are 49 pharmacies across Cwm Taf delivering 121 cessation support.
Mental Health Support
New Horizons is a Mental Health & Emotional Wellbeing Resource Centre, based in Rhondda Cynon Taf.
Tel: 01443 681881
Hafal: Recovery College
Tel: 01685 884918
Need help after crime?
Independent. Free. Confidential.
Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales.
Tel: 0300 3030161
NEED A GROUP
Dewis Cymru is the place for information about well-being in Wales.
We have information that can help you think about what matters to you, along with information about local organisations and services that can help!